AI vs. the Call Center: Did an AI Leasing Agent Lease More Apartments?
Analyzing a pilot of an AI leasing agent that schedules tours and answers prospects' questions, to see whether it actually filled more apartments, not just more inboxes.
Projects
Tools, reports, and AI solutions I've built, from business intelligence foundations to generative AI.
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AI-Powered Analytics
Assess Sales Skills Performance
Using Snowflake Cortex Code to analyze leasing coordinators' calls and emails, and tie what they say to how their properties perform, to find the sales techniques that actually work.
Portfolio Management
A Power BI agent that scores every multifamily property on occupancy, availability, and rent trends, then produces a weekly top 10 list of properties that need attention.
Sentiment Analysis
Scoring every incoming resident message from negative to positive with Snowflake's built-in AI, and turning the results into real-time alerts when a resident is particularly upset.
Tour Sequence Analysis
Does the order of a prospect's tours predict whether they'll rent? Prospects who came back for a guided tour after an unguided one were far more likely to rent than those who toured unguided both times.
Can social media predict the next "hot" location?
I turned 400+ million rows of social media data into a Power BI tool that maps demand trends down to the census tract, and found the signals track with asking rents.
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Business Intelligence
VTS to Salesforce migration
Led the move from VTS to Salesforce for leasing, then grew it into the platform for portfolio management and executive reporting.
Portfolio visibility dashboards for the CEO and CFO
Power BI reporting that tracked development projects through their lifecycle, plus a Power BI rollout across every region.
No-code workflow automation
Approval workflows in Power Automate and Power Apps, plus a "hot folder" that let anyone refresh Power BI just by dropping in an Excel file.
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AI Projects
Changing Policies Tracker
A weekly Copilot agent that scans local government sites in every city where our multifamily properties sit, and flags which housing policies are new versus already being discussed.
AI for CDUS: teaching a development team to use generative AI
A hands-on session for Skanska's Commercial Development team on why AI matters for real estate, and how to use it on everyday work like zoning research, offering memorandums, comps, and Excel.
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Off the Clock
Cycle App: playlists that match your ride
A spin-class playlist builder that matches every song's tempo to the part of the ride, from warm-up to hills to sprints. I built a working version with Claude Code.
Everyday use cases
- Claude
My personal cookbook repository
My recipes live in a Claude Project, so Claude remembers every one of them. When I'm deciding what to cook, I ask for recipes by mood, by the ingredients I want to use, or for a mashup of a few favorites. And the way Claude presents a recipe is a genuinely great cooking experience.