AI in Leasing
What this department does
Leasing fills space and keeps it full. In commercial real estate, that means prospecting for tenants, touring spaces, negotiating letters of intent and lease terms, and working with brokers. In multifamily, it means responding to leads, giving tours, processing applications, and managing renewals. Either way, speed and follow-up win: the first team to respond usually gets the tenant.
Tasks AI will replace
- Answering prospect questions about availability, pricing, and amenitiesPredictable questions
- Scheduling tours and sending follow-upsScheduling & routing
- Drafting proposals and LOIs from standard termsStandard documents
- Screening applications against leasing criteriaRules-based
- Logging every call, email, and tour in the CRMData entry & cleanup
- Tracking lease expirations and renewal windowsMonitoring
Bigger use cases
24/7 leasing assistant
Answers inquiries instantly at any hour, schedules tours, follows up, and hands the hottest leads to a leasing agent with the full conversation attached.
Tenant demand radar
Scans hiring trends, funding announcements, and upcoming lease expirations to flag companies likely to need space before they start looking.
Renewal risk predictor
Flags tenants and residents who are likely not to renew, based on payment history, service requests, and the tone of their messages, so the team can step in early.